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Provider Training
Training Resources for Providers

 

 

MES - Getting Started as a Provider

Provider Course Listing

Start your Provider learning journey here!   You can learn about MES, how to access MES, and access and use the Provider Portal.  Some of the course materials listed here are also intended for MCO users. Provider and MCO tracks are noted below.

Courses include Videos, User Guides and other downloadable resources.   Review the course numbers below, and download the learning resource by clicking the link to the right of the course you need.

If you've been assigned CRMS training courses as part of your curriculum, these can be accessed on the CRMS Training page.


How to Access MES

(Provider and MCO Track)

Course Number Course Name Course Description Link
MES-101 Medicaid Enterprise System (MES) Overview Learn what MES is and discover its new terminology, features, and functions, including aid categories and taxonomies.   Understand what types of training are available for MES and how to access them. MES-101 Video Course
MES-103 External MES Users - Accessing the System Learn how to request access to specific MES modules using various methods based on the module(s). MES-103 Video Course
MES-103 Reference Guide Downloadable Reference Guide for PROVIDERS Reference Guide (PDF)
MES-103 Reference Guide Downloadable Reference Guide for DMAS Vendors Reference Guide (PDF)
MES-105 MES Modules: Requesting Additional MES Access on Behalf of External Users Learn how to request access to specific MES modules using various methods based on the module(s).  Downloadable User Guide User Guide (PDF)
MES-109 MES Modules: Approving MES Access Requests Using ICAM Learn how to request access to specific MES modules using various methods based on the module(s).  Downloadable User Guide User Guide (PDF)

How to Enroll as a Provider

(Provider Only Track)

  Getting Started as a Provider MES introduction for Providers.  NEW! Video
  Provider Enrollment Guide The Provider Enrollment Guide is needed for some Provider courses, and will help with the new enrollment process. Enrollment Guide (PDF)
 


Course Number Course Name Course Description Link




PRSS-111 Provider Enrollment Application This video course introduces the provider enrollment process, identifies the different enrollment types, and provides guidance on the documentation that providers need to prepare prior to enrolling.   Then, it shows an overview of what the provider enrollment application looks like and how to submit a provider enrollment application.   It also identifies the available training resources. Sign Up for this Training (Starting 5/2)
PRSS-111 Provider Enrollment Application This course introduces the provider enrollment process, identifies the different enrollment types, and provides guidance on the documentation that providers need to prepare prior to enrolling.   Then, it shows an overview of what the provider enrollment application looks like and how to submit a provider enrollment application.   It also identifies the available training resources.
Video Course
PRSS-111 Video Course
PRSS-112 Individual within a Group Enrollment Overview This video will walk you through how to enroll a new Individual within a group provider and register to use the portal. PRSS-112 Video Course
PRSS-113 Individual Enrollment Overview This video will walk you through how to enroll a new Individual provider and register to use the portal. PRSS-113 Video Course
PRSS-114 ORP Enrollment Overview This video will walk you through how to enroll a new Ordering, Rendering, and Prescribing provider and register to use the portal. PRSS-114 Video Course
PRSS-115 Group Enrollment Overview This video will walk you through how to enroll a new Group provider and register to use the portal. PRSS-115 Video Course
PRSS-116 Facility/Organization Enrollment Overview This video will walk you through how to enroll a new Facility/Organization provider and register to use the portal. PRSS-116 Video Course
PRSS-117 Atypical Enrollment Overview This video will walk you through how to enroll a new Atypical provider and register to use the portal. PRSS-117 Video Course
PRSS-122 Enrollment Revalidation – Providers After completing this course, Providers will know how to revalidate their enrollments. PRSS-122 Video Course

How to Use the Provider Portal

(Provider Only Track)

Course Number Course Name Course Description Link
PRSS-120 Provider Portal Overview After completing this course, Provider Account Holders and Provider Delegates will know how to troubleshoot registration issues, access and navigate the Provider Portal, and maintain provider information. Sign Up for this Live Training (Starting 5/2)
PRSS-120 Provider Portal Overview After completing this course, Provider Account Holders and Provider Delegates will know how to troubleshoot registration issues, access and navigate the Provider Portal, and maintain provider information.
Video Course
PRSS-120 Video Course
PRSS-120 Provider Portal Overview After completing this course, Provider Account Holders and Provider Delegates will know how to troubleshoot registration issues, access and navigate the Provider Portal, and maintain provider information. User Guide (PDF)
PRSS-121 Provider Portal Overview After completing this course, Provider Account Holders and Provider Delegates will know how to troubleshoot registration issues, access and navigate the Provider Portal, and maintain provider information. PRSS-121 Video Course
PRSS-121 User Guide Downloadable Provider Portal User Guide User Guide (PDF)
PRSS-118 Introduction to Provider and MCO Portal Delegate Management This virtual informational session is for Provider Portal and/or MCO Portal roles who set up delegate role assignments.
Classes still available!
Sign Up for this Training (Starting 5/2)
PRSS-118 Introduction to Provider and MCO Portal Delegate Management This virtual informational session is for Provider Portal and/or MCO Portal roles who set up delegate role assignments.
Recorded Video Course
Video Course
PRSS-118 User Guide Downloadable Provider Portal User Guide User Guide (PDF)

How to Use the MCO Portal

(MCO Only Track)

Course Number Course Name Course Description Link
PRSS-110 MCO Portal Overview After completing this course MCO analysts and delegates will know how to access the MCO Portal and navigate the MCO Portal to perform business transactions. PRSS-110 Video Course
PRSS-110 User Guide Downloadable MCO Portal User Guide User Guide (PDF)
PRSS-118 Introduction to Provider and MCO Portal Delegate Management This virtual informational session is for Provider Portal and/or MCO Portal roles who set up delegate role assignments.
Classes Still Available!
Sign Up for this Training (Starting 5/2)
PRSS-118 Introduction to Provider and MCO Portal Delegate Management This virtual informational session is for Provider Portal and/or MCO Portal roles who set up delegate role assignments.
Recorded Video Course
Video Course
PRSS-118 User Guide Downloadable Provider Portal User Guide User Guide (PDF)

 

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