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Training Resources for Providers

 

 

MES - Getting Started as a Provider


Provider Course Listing

Start your Provider learning journey here!   You can learn about MES, how to access MES, and access and use the Provider Portal.  Some of the course materials listed here are also intended for MCO users.  Provider and MCO tracks are noted below.

Courses include Videos, User Guides and other downloadable resources.   Review the course numbers below, and download the learning resource by clicking the link to the right of the course you need.

Click here to download the suggested Provider Curriculum


How to Access MES

(Provider and MCO Track)

Course NumberCourse NameCourse DescriptionLink
MES-101Medicaid Enterprise System (MES) OverviewLearn what MES is and discover its new terminology, features, and functions, including aid categories and taxonomies.   Understand what types of training are available for MES and how to access them.MES-101 Video Course
MES-103External MES Users - Accessing the SystemLearn how to request access to specific MES modules using various methods based on the module(s).MES-103 Video Course
MES-103Reference GuideDownloadable Reference Guide for PROVIDERSReference Guide (PDF)
MES-103Reference GuideDownloadable Reference Guide for DMAS VendorsReference Guide (PDF)
MES-105MES Modules: Requesting Additional MES Access on Behalf of External UsersLearn how to request access to specific MES modules using various methods based on the module(s).  Downloadable User GuideUser Guide (PDF)
MES-109MES Modules: Approving MES Access Requests Using ICAMLearn how to request access to specific MES modules using various methods based on the module(s).  Downloadable User GuideUser Guide (PDF)

How to Enroll as a Provider

(Provider Only Track)

Course NumberCourse NameCourse DescriptionLink

 


 


 


 


 Getting Started as a ProviderMES introduction for Providers.  NEW!Video
 Provider Enrollment GuideThe Provider Enrollment Guide is needed for some Provider courses, and will help with the new enrollment process.Enrollment Guide (PDF)
PRSS-111Provider Enrollment ApplicationThis course introduces the provider enrollment process, identifies the different enrollment types, and provides guidance on the documentation that providers need to prepare prior to enrolling.   Then, it shows an overview of what the provider enrollment application looks like and how to submit a provider enrollment application.   It also identifies the available training resources.  
Video Course
PRSS-111 Video Course
PRSS-112Individual within a Group Enrollment OverviewThis video will walk you through how to enroll a new Individual within a group provider and register to use the portal.PRSS-112 Video Course
PRSS-113Individual Enrollment OverviewThis video will walk you through how to enroll a new Individual provider and register to use the portal.PRSS-113 Video Course
PRSS-114ORP Enrollment OverviewThis video will walk you through how to enroll a new Ordering, Rendering, and Prescribing provider and register to use the portal.PRSS-114 Video Course
PRSS-115Group Enrollment OverviewThis video will walk you through how to enroll a new Group provider and register to use the portal.PRSS-115 Video Course
PRSS-116Facility/Organization Enrollment OverviewThis video will walk you through how to enroll a new Facility/Organization provider and register to use the portal.PRSS-116 Video Course
PRSS-117Atypical Enrollment OverviewThis video will walk you through how to enroll a new Atypical provider and register to use the portal.PRSS-117 Video Course
PRSS-122Enrollment Revalidation – ProvidersAfter completing this course, Providers will know how to revalidate their enrollments.PRSS-122 Video Course

How to Use the Provider Portal

(Provider Only Track)

Course NumberCourse NameCourse DescriptionLink
PRSS-120Provider Portal OverviewAfter completing this course, Provider Account Holders and Provider Delegates will know how to troubleshoot registration issues, access and navigate the Provider Portal, and maintain provider information.  
Video Course
PRSS-120 Video Course
PRSS-120/121Provider Portal Overview/User GuideAfter completing this course, Provider Account Holders and Provider Delegates will know how to troubleshoot registration issues, access and navigate the Provider Portal, and maintain provider information.User Guide (PDF)
PRSS-121Provider Portal OverviewAfter completing this course, Provider Account Holders and Provider Delegates will know how to troubleshoot registration issues, access and navigate the Provider Portal, and maintain provider information.PRSS-121 Video Course
PRSS-118Introduction to Provider and MCO Portal Delegate ManagementThis virtual informational session is for Provider Portal and/or MCO Portal roles who set up delegate role assignments.  
Recorded Video Course
Video Course
PRSS-118User GuideDownloadable Provider Portal User GuideUser Guide (PDF)

How to Use the MCO Portal

(MCO Only Track)

Course NumberCourse NameCourse DescriptionLink
PRSS-110MCO Portal OverviewAfter completing this course MCO analysts and delegates will know how to access the MCO Portal and navigate the MCO Portal to perform business transactions.PRSS-110 Video Course
PRSS-110User GuideDownloadable MCO Portal User GuideUser Guide (PDF)
    
PRSS-118Introduction to Provider and MCO Portal Delegate ManagementThis virtual informational session is for Provider Portal and/or MCO Portal roles who set up delegate role assignments.  
Recorded Video Course
Video Course
PRSS-118User GuideDownloadable Provider Portal User GuideUser Guide (PDF)

 

28DEC23