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Appeals Portal Training Resources

Appeals Portal Training Resources

Welcome to the DMAS Appeals Training area.   Click one of the links below to access step-by-step user guides, short videos, and frequently asked questions.

The DMAS Appeals Division is responsible for fairly and impartially providing due process to clients and healthcare providers in full compliance with Virginia law and Medicaid policy.  Virginia Medicaid has a new portal to make it easier for you to file an appeal.   This section will help you understand how to use the new AIMS portal.

Appeals Learning Resources For...

Applicants & Members
Agencies & DMAS Contractors

View the Appeals section on the DMAS website here

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