Temporary Home and Community Based Services (HCBS) rate update effective July 1, 2021
Download PDFThe purpose of this bulletin is to inform you of a temporary 12.5% rate increase for select HCBS services in accordance with the Acts of Assembly, 2021 Special Session II, Item E.1. HCBS includes specific waiver services, behavioral health services, home health services, Early, Periodic, Screening, Diagnosis and Treatment (EPSDT) services, and other services in compliance with CMS guidance. A list of eligible procedure and revenue codes for the temporary rate increase are in the table below. The temporary rate increase is not applicable to school services, any customized rates, inpatient services, and rates paid under individual consideration. All services billed for using the procedure and revenue codes listed in the table below are eligible for the 12.5% temporary rate increase for dates of service on or after July 1, 2021 through June 30, 2022. This change will be effective October 8, 2021 for claims billed on or after this date. For claims billed and adjudicated prior to this date, please refer to the “Retrospective Claims” section within this document. Agency-directed and consumer-directed personal care, respite, and companion services will receive the temporary HCBS rate increase until December 31, 2021, when a 12.5% permanent rate increase will be implemented. This action is in accordance with the 2021 Appropriations Act as amended in the Virginia General Assembly Special Session II.
Managed Care Organizations (MCO) and Behavioral Health Services Administrator (BHSA) Magellan will implement these changes on a prospective basis by October 22nd, 2021. This means that claims with dates of service on or after October 22 will include the increase. See "Retrospective Claims" for claims billed and adjudicated prior to this date.
BILLING CODES |
|||||||
Procedure Codes |
Revenue Codes |
||||||
90839 |
0373T* |
H0024 |
H2015 |
S5116 |
T1002 |
T1031 |
421 |
90840 |
G0151 |
H0025 |
H2016 |
S5126 |
T1003 |
T2013 |
424 |
97139 |
G0152 |
H0031 |
H2017 |
S5135 |
T1005 |
T2021 |
431 |
97150 |
G0153 |
H0032 |
H2018* |
S5136 |
T1012 |
T2022 |
434 |
97151* |
G0493 |
H0035 |
H2019* |
S5150 |
T1015 |
T2023 |
441 |
97152* |
G0494 |
H0036* |
H2020 |
S9123 |
T1016 |
T2024 |
444 |
97153* |
G0495 |
H0038 |
H2022 |
S9124 |
T1017 |
T2032 |
550 |
97154* |
G9012 |
H0039 |
H2023 |
S9125 |
T1019 |
T2033 |
551 |
97155* |
H0004 |
H0040 |
H2024 |
S9445 |
T1020 |
T2034* |
559 |
97156* |
H0005 |
H0043 |
H2025 |
S9480 |
T1023 |
571 |
|
97157* |
H0006 |
H0046 |
H2033* |
S9482* |
T1024 |
||
97158* |
H0014 |
H2000 |
H2034 |
S9484* |
T1026 |
||
97530 |
H0015 |
H2011* |
S0201 |
S9485* |
T1027 |
||
99509 |
H0020 |
H2012 |
S5102 |
T1000 |
T1028 |
||
0362T* |
H0023 |
H2014 |
S5109 |
T1001 |
T1030 |
Procedure codes marked with an asterisk (*) have services and rates that will be effective December 1, 2021. Rates, rate increases, and specific procedure codes effective December 1, 2021 are subject to change. Existing services and service rates listed in the table above are subject to claims payment processing procedures and may not result in increased payments when not used for HCBS as outlined by federal and state guidance.
Retrospective Claims
The Department of Medical Assistance Services (DMAS) is working with our partners at the Centers for Medicare & Medicaid Services (CMS), the MCOs, Behavioral Health Services Administrator (BHSA) Magellan, and other State vendors to determine options for the State to adjust previously billed and adjudicated claims with dates of services between July 1, 2021 and October 7, 2021. The State is seeking options to alleviate provider burden and will share subsequent information in a bulletin once federal guidance has been obtained.
Temporary HCBS Rate Update
New rates will be posted on the DMAS website at the following locations:
- Waiver rates can be found at https://www.dmas.virginia.gov/for-providers/long-term-care/waivers/ under “CCC Plus Waiver Rates” and “Developmental Disabilities Waiver Rates”.
- Behavioral health and ARTS rates are posted at https://www.dmas.virginia.gov/for-providers/addiction-and-recovery-treatment-services/information-and-provider-map/ under the “ARTS and Behavioral Health HCBS Rate Increases” link.
Mental Health service rates can be found at: https://www.dmas.virginia.gov/for-providers/behavioral-health/
- Home Health rates can be found at https://www.dmas.virginia.gov/for-providers/rate-setting/ under “Home Health”.
- Service rates that are not published under a specific program or waiver rate sheet can be checked by using our code search webpage at https://www.dmas.virginia.gov/for-providers/procedure-fee-files-cpt-codes/. Procedure codes that start with a number can use our “Search CPT codes” function. Procedure codes that start with a letter need to be searched manually in our “HCPC Codes” file.
- DMAS COVID-19 Response information can be found at https://www.dmas.virginia.gov/covid-19-response/
Temporary HCBS Rate Increase
This bulletin serves as the official notification that the temporary rates are posted on the DMAS website at http://www.dmas.virginia.gov/. Please use the contact information listed below if you have any questions or concerns.
HCBS Services: |
||
CCC Plus Waiver Claims |
Virginia Medicaid Provider Helpline
|
Phone (Toll Free) - 800-552-8627 Phone (In State) - 804-786-6273 |
DD Waiver Claims |
Virginia Medicaid Provider Helpline
|
Phone (Toll Free) - 800-552-8627 Phone (In State) - 804-786-6273 |
MCO Claims: |
||
CCC Plus |
DMAS Website MCO Directories by Region (Claims Contact)
|
https://dmas.virginia.gov/for-providers/managed-care/ccc-plus/provider-resources/
|
MCO Claims: |
||
Medallion 4.0 |
Aetna |
Claims Inquiry Claims Research (CICR) team 1-800-279-1878 Select the appropriate prompt for all other Claims issues. |
Anthem |
Brandon Hutchins-757-272-2593 |
|
Molina |
DMAS Website https://dmas.virginia.gov/for-providers/managed-care/ccc-plus/provider-resources/ |
|
Optima |
Provider Services Department https://www.optimahealth.com/providers/frequently-asked-questions https://www.optimahealth.com/documents/provider-orientation/012-orientation-key-contacts.pdf
|
|
United |
Tamara (Tami) Sink +1(952) 406-5037 |
|
Virginia Premier |
Claims Customer Service Main Toll-Free Number: 877-719-7358 Escalation: Contact your dedicated Provider Relations Representative or email the complete detail to contactmyrep@virginiapremier.com |
*************************************************************************************
PROVIDER CONTACT INFORMATION & RESOURCES |
|
Virginia Medicaid Web Portal Automated Response System (ARS) Member eligibility, claims status, payment status, service limits, service authorization status, and remittance advice. |
|
Medicall (Audio Response System) Member eligibility, claims status, payment status, service limits, service authorization status, and remittance advice. |
1-800-884-9730 or 1-800-772-9996 |
KEPRO Service authorization information for fee-for-service members.
|
|
Provider Appeals DMAS launched an appeals portal in 2021. You can use this portal to file appeals and track the status of your appeals. Visit the website listed for appeal resources and to register for the portal. |
|
Managed Care Programs Medallion 4.0, Commonwealth Coordinated Care Plus (CCC Plus), and Program of All-Inclusive Care for the Elderly (PACE). In order to be reimbursed for services provided to a managed care enrolled individual, providers must follow their respective contract with the managed care plan/PACE provider. The managed care plan may utilize different guidelines than those described for Medicaid fee-for-service individuals. |
|
Medallion 4.0 |
|
CCC Plus |
|
PACE |
|
Magellan Behavioral Health Behavioral Health Services Administrator, check eligibility, claim status, service limits, and service authorizations for fee-for-service members. |
www.MagellanHealth.com/Provider For credentialing and behavioral health service information, visit: www.magellanofvirginia.com, email: VAProviderQuestions@MagellanHealth.com,or Call: 1-800-424-4046 |
Provider HELPLINE Monday–Friday 8:00 a.m.-5:00 p.m. For provider use only, have Medicaid Provider ID Number available. |
1-804-786-6273 1-800-552-8627 |
Aetna Better Health of Virginia |
www.aetnabetterhealth.com/Virginia 1-800-279-1878 |
Anthem HealthKeepers Plus |
1-800-901-0020 |
Magellan Complete Care of Virginia |
1-800-424-4518 (TTY 711) or 1-800-643-2273 |
Optima Family Care |
1-800-881-2166 www.optimahealth.com/medicaid |
United Healthcare |
and www.myuhc.com/communityplan 1-844-752-9434, TTY 711 |
Virginia Premier |
1-800-727-7536 (TTY: 711), www.virginiapremier.com |