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Virginia DMAS Providers


The Department of Medical Assistance Services (DMAS) received approval from the Center for Medicare and Medicaid Services (CMS) to implement Cardinal Care, effective October 1, 2023.  As part of this, effective November 1, 2023, Acentra Health will no longer accept or review CCCP Waiver cases for Medallion 4 members with dates of services on and after 11/1/2023.  Managed Care health plans will coordinate and authorize CCCP Waiver requests for Medallion 4 Managed Care members starting November 1, 2023.

Training Resources

Acentra has provided several video training resources, which focus on guiding you through the process of registering in our system and submitting service authorization requests.  Check out the video training resources here

Click here to view a new video highlighting the new Atrezzo Provider Portal

MCO Liaisons

KEPRO offers assistance for member transitions. Our MCO Liaison serves as a resource to members and providers to assist with transitions of FFS members to MCOs or members transitioning back to FFS. Please contact our Customer Service Number for further assistance.